Assistance provided free of cost
We can provide independent advice, information, referral and ongoing casework assistance including representation and advocacy if you have a:
- Centrelink issue;
- Family Assistance Office issue;
- Residential Tenancy issue (including private and public housing)**; or
- Social Security Prosecution issue.
Priority for assistance is directed to those who live within our catchment area and who may not be able to pursue their matter without help. The service does not provide ongoing casework assistance in matters which do not have legal merit.
Due to the current situation with Covid-19 the service is providing telephone advice only and will not provide face to face appointments at our office.
** The service does not provide assistance to landlords or in tenant against tenant disputes.
Our catchment areas
These are the geographic areas in which Welfare Rights & Advocacy Service (WA) provide support. Click on your area of need below for more information.
Centrelink and Family Assistance
The service provides this assistance in relation to Centrelink and Family Assistance matters to those in the geographic catchment area north of the Swan River to the top of the state of Western Australia and across to the South Australian/Northern Territory border.
The service provides Tenancy assistance to tenants in the geographic catchment area in the lower North Zone of Perth which incorporates the Local Government Area (LGAs) of City of Perth, Mosman Park, Cottesloe, Peppermint Grove, Claremont, Nedlands, Subiaco, Vincent, Wembley, Wembley Downs, Mount Lawley, Cambridge, Glendalough, Bayswater, Coolbinia, Menoora and Scarborough.
Social Security Prosecution Assistance
The service provides Social Security Prosecution assistance across Western Australia.